CBI Client-related Burnout
The six-item CBI Client-related Burnout subscale describes exhaustion you associate with working with clients or other recipients of your work. It is not a diagnosis.
Evidence passport
Instrument and scoring
- Scientific name
- Copenhagen Burnout Inventory — Client-related Burnout subscale (CBI-CB)
- NuraCheck implementation version
- 1.1.0
- Scoring method
- Published mean score
- Score shown
- Overall score and dimensions
- Primary reference
- Kristensen TS, Borritz M, Villadsen E, Christensen KB. The Copenhagen Burnout Inventory: A new tool for the assessment of burnout. Work & Stress. 2005;19(3):192–207. Open publication
- Published scoring source
- Published scoring source
- Exact form or administration source
- Exact form or administration source
Who and where the evidence may apply
Evidence comes from particular studies and language versions, so its relevance can vary.
- Intended audience
- Adults whose current role meaningfully involves clients or other people receiving their care, teaching, service or support.
- Language version shown
- English (en) · Base wording used by this NuraCheck implementation
- Study participants and settings
- The cited Copenhagen Burnout Inventory study followed 1,914 employees in Danish human-service work. It is workplace evidence from Denmark, not a representative sample of all occupations, unpaid caregivers or countries.
Review the study used for these details
Scores do not capture culture, minority stress, disability or barriers to support. These factors can shape responses.
The evidence cannot determine whether a questionnaire fits you personally. NuraCheck does not ask for or infer identity to decide this.
Language provenance
- Language version shown
- English (en) · Base wording used by this NuraCheck implementation
- Wording scope
- Full instrument
- Independent language review
- Not recorded separately for the base wording
Base-wording source recorded by NuraCheck
Language provenance and independent validation are different. NuraCheck does not infer a reviewer or review date when the evidence record does not name one.
Licence and permitted use
- Licence status
- Permission granted
- Rights holder or steward
- National Research Centre for the Working Environment, Denmark
- Permission record checked
- Aug 3, 2026
- Electronic use
- Allowed by the reviewed permission record
- Translation
- Allowed by the reviewed permission record
Copenhagen Burnout Inventory (CBI), used with permission from the National Research Centre for the Working Environment (NFA), Denmark. Cite: Kristensen TS, Borritz M, Villadsen E, Christensen KB. The Copenhagen Burnout Inventory: A new tool for the assessment of burnout. Work & Stress. 2005;19(3):192–207.
Written permission from Thomas Clausen at NFA is retained by NuraCheck.
What this questionnaire cannot answer
Use this subscale only when working with people is a meaningful part of your current role. It cannot identify the cause of exhaustion.
Compare nearby questionnaire options
These questionnaires overlap, but they answer different reflection questions. Choose one based on scope and time; you do not need to complete all of them.
Client-related Burnout is only for work that directly serves, teaches, cares for or supports recipients. It is not a general family-caregiving measure.
Personal burnout
- What it covers
- Reflect on general physical and emotional exhaustion, whether or not you are currently working.
- Time
- 2 min · 6 questions
- What this cannot tell you
- This subscale covers personal burnout, not work- or client-related burnout. The score needs context and cannot identify the cause.
Work-related burnout
- What it covers
- Reflect on exhaustion you feel may be connected to your current paid, unpaid or structured work.
- Time
- 3 min · 7 questions
- What this cannot tell you
- The score describes perceived work-related exhaustion, not its cause. Work, health, caregiving and circumstances outside work can all affect it.
What your result can show
Higher scores mean more exhaustion associated with working with people. In the PUMA research project, the authors used 50 or more to report a high degree of burnout; this research threshold is not a diagnostic cutoff.
Important limitations
Use this subscale only when working with people is a meaningful part of your current role. It cannot identify the cause of exhaustion.